Clinic Nurse

POSITION SUMMARY: provides professional nursing care and coordinates the delivery of chronic pain medical treatments to assigned patients under indirect supervision. Promotes and restores patients' health by completing the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families. KEY CONTRIBUTIONS: Patient Satisfaction: * Provides supportive care to patients and administers treatments as prescribed. * Maintains patient relations through ongoing dialogue with patients before, during and after treatment. Identifies and response to dissatisfied patients with the appropriate recovery action. * Assists in conducting new patient assessments, recording medical information. * Supports effective patient flow through constant communication with the practitioner, MOA, Clinic lead and other healthcare providers. * Establishes priorities and makes ethically sound decisions to ensure patient safety. * Responds to emergency situations to promote optimal patient outcomes by recognizing changes in the patient's health status. * Documents patient data to ensure continuity in the provision and coordination of patient care. * Ensures patient medical information is up to date; assist with patient follow-up care. * Performs nursing assessments and triage of patient care needs. * Provides patient and family support and counseling as required, as well makes referrals. Team Member Satisfaction: * Supports other departments by aligning individual contributions with those of the team including practitioners, physicians, and other medical and operations team members. * Works closely with Operations to improve the quality of patient interaction, foster team relations, and enhance business results. * Follows appropriate problem-solving skills in response to issues resolution, conflict and/or expressions of dissatisfaction. Promotes effective communication between staff members. * Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs. * Collaborate with physicians and nurses to devise individualized care plans for patients. * Act as a mentor to Medical Office Assistants for medical-related job tasks. Quality Assurance: * Adheres to clinic safety protocols to include daily emergency equipment safety checks, medication counts and infection control guidelines. * Supports clinic lead in ensuring all clinical and storage areas are clean, clutter free and that clinic staff is adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. * Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; reporting repair requirements to clinic lead; maintaining equipment inventories; evaluating new equipment and techniques. * Participate in monthly health and safety walkthroughs and site inspections ensuring compliance with all applicable medical regulations. REQUIRED QUALIFICATIONS: * Post-Secondary Education. * CPR/First Aid certification. Current BLS required. * Must be in good standing with the College of Nurses. * Strong knowledge with medical procedures, equipment, and medical facilities. * Demonstrated ability to perform nursing assessment and triage. * Proficiency with medical software (Oscar) preferred. * Strong proficiency in Microsoft Office applications. BEHAVIOURAL COMPETENCIES: * Excellent interpersonal and communication skills; written and verbal, an ability to influence and motivate others. * Strong organizational skills to effectively manage multiple tasks and meet deadlines. * Proven consistently high levels of customer service performance, with an ability to build strong relationships and expand the patient base. * Flexible and adaptable to changing business needs, with an ability to support other departments and locations as needed. * Ability to maintain composure and emotional stability to cope with emergencies, stress, and human suffering.

Provides professional nursing care and coordinates chronic pain treatments while collaborating with a multidisciplinary team. Ensures patient safety, maintains medical records, and supports clinic operations through equipment maintenance and infection control compliance.

Requires post-secondary education, current BLS certification, and good standing with the College of Nurses. Candidates must demonstrate proficiency in medical procedures, triage, and relevant software applications.

• Customer servicePreferred
• CommunicationPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Nursing care
• Patient assessment
• Triage
• Chronic pain management
• Patient support
• Emergency response
• Medical documentation
• Infection control
• Equipment maintenance
• Interpersonal skills
• Communication
• Organizational skills
• Customer service
• Mentoring
• Microsoft Office
• Oscar medical software
• Site Inspection
• Follow-Up Care
• Care Coordination
• Influencing Skills
• Composure
• Organizational Skills
• Ability To Meet Deadlines
• Cardiopulmonary Resuscitation (CPR) Certification
• Effective Communication
• First Aid Certification
• Business Results
• Ethical Standards And Conduct
• Patient Flow
• Emotional Stability
• Nursing Process
• Basic Life Support (BLS) Certification
• Medical Records
• Customer Service
• Family Support
• Patient Safety
• Medical Software
• Psychology
• Infection Control
• Problem Solving
• Medical Practices And Procedures
• Medication Administration
• Nursing Assessment
• Nursing Care
• Nursing
• Operations
• Palliative Care
• Quality Assurance
• Troubleshooting (Problem Solving)

• Healthcare
• Administrative
• Clinic Nurse Manager
• Registered Nurse (General)
• Nursing Professionals
• Registered Nurses

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week