ROLE AND RESPONSABILITIES:
Reporting to the Manager–Montréal Mobile Blood Drives or Internal and South Shore Blood Drive Preparation Supervisor or Manager–Donor Centre and in collaboration with other members of the team, you:
•Participate in setting up and dismantling the blood drives;
•See to it that the material needed to properly greet and register donors is available;
•Install and check the computer equipment;
•Greet donors, check and record their information and help them during the registration process;
•Ensure donors are aware of the selection criteria documents intended for them;
•Administer the hemoglobin test to donors;
•Relay relevant information to the organizing committee and volunteers working on the blood drives;
•Answer phone calls, relay information to the appropriate persons and provide follow- up;
•Schedule and confirm appointments;
•Fill out certain documents and reports;
•Close your workstation.
In addition, you may be assigned to perform the tasks of the blood drive technical assistant. More specifically, you:
•Ensure donors are comfortable during their donation;
•Check the donor's file, monitor the blood donation flow and complete the process (by removing the needle);
•Prepare, seal, label and package the blood bags and samples;
•Enter the data regarding the various donations in the computer system;
•In the event of discomfort, notify the appropriate persons and assist them;
•Ensure the supply of material.
•Hold a secondary V diploma or the equivalent;
•Be familiar with various computer tools and software;
•Have a good command of French and English;
•Be able to handle loads;
•Pass a medical examination;
•Be available to work three days a week (including a Friday and/or Monday based on the department's needs), as well as one weekend out of two.
•Be available full-time for 2 to 3 weeks of training.
•Excellent approach to customer service;
•Excel as a team player.
• Flexible schedule (day, evening and weekend);
• Be able to work occasionally on blood drives originating out of our Brossard facilities.
In addition to the competitive working conditions offered by Héma-Québec, this job includes the following benefits:
• Hourly rate of $20,07;
• No night shifts;
• Uniform supplied;
• Meal allowance;
• Travel allowance from our Montréal and Brossard facilities;
• Possibility of travel to various regions of Québec;
• Paid full basic training.