Mobile Blood Drive Supervisor

June 8 2019
Industries Pharmaceutical, Biotechnology
Categories Health, Medical, Laboratory - Diagnostics - Medical Imaging, Pharmacy, Management staff, Health, Medical
Quebec, QC

ROLE AND RESPONSIBILITIES
Reporting to the Manager of Operations Québec City, you supervise, coordinate and monitor the activities pertaining to the operation of a mobile blood drive. You ensure a safe, productive environment in keeping with Héma-Québec's regulatory, administrative and financial frameworks. You supervise the blood drive staff as well as the volunteers and members of the organizing committees working at blood drive locations;

Specifically, you:

  • Ensure that the employees work in keeping with the SOPs in order to have a safe product at all times;
  • Plan the employee scheduling and provide specific information about the blood drives that you are the manager for;
  • Coordinate the blood drives and ensure they run smoothly in order to minimize wait times and provide high-quality customer service;
  • Are familiar with and ensure compliance with the collective agreements of the various union certifications representing the blood drive employees;
  • Ensure a safe environment during blood drives for the staff and volunteers as well as for donors;
  • Follow up with the various departments associated with the blood drives;
  • Prepare reports and perform various administrative tasks;
  • Work on various continuous improvement projects to ensure efficient operations (e.g. changes pertaining to work methods or any other type of method);
  • Maintain good working relationships;
  • Perform any other task required by your immediate supervisor;

REQUIREMENTS

  • A technical diploma or university degree in a field deemed relevant;
  • Three years of relevant experience in managing unionized staff;
  • Experience in a regulated environment and in the health sector is a major asset;
  • Fluent in French, both oral and written;
  • Proficient with computer tools, including the Microsoft Office suite;
  • Available to work variable schedules: days, evenings and weekends;
  • Available for frequent travel to various locations in eastern Québec for two to four days at a time;
  • Knowledge of English is considered an asset.

REQUIRED SKILLS

  • An excellent customer-service approach;
  • Excellent skills for effectively supervising, mobilizing and rallying a work team;
  • Excellent interpersonal skills and an excellent approach focused on cooperation, communication and teamwork;
  • Good organizational, planning and priority management skills;
  • Exhibit thoroughness, independence and a strong ability to work under pressure.

ADDITIONAL INFORMATION 
In addition to the competitive working conditions offered by Héma-Québec, this position includes the following benefits:

• Four weeks of vacation per year;
• Variable and flexible schedule;
• Group insurance;
• Defined benefit pension plan;
• Uniforms provided and meals paid for;
• Transportation from our Québec City facility provided and paid for.

Apply now!

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