Medical Assistant/medical Office Administrator

September 11 2022
Industries Healthcare, social assistance
Categories Administrative assistant, Administrative, Clerical, Administrative, Clerical, Clerical, Administrative Support, Health, Medical, Medical records, Other Health Professionals, Patient Care Support, Secretary
Montreal, QC

Currently, our rapidly expanding team is looking for a Medical Assistant/Medical Office Administrator who can work for us on a temporary, full-time basis supporting our LMC Montréal VSL clinic.

Responsibilities included but not limited to:

Medical Assistant

  • Coordinating the flow of patients in the examination and treatment areas to ensure efficient use of the facility and the Physician's schedule 
  • Ensuring proper documentation (i.e. patient information and forms are accurate in patient chart) and when necessary liaising with medical laboratories and/or Physician offices for appropriate patient documentation 
  • Preparing patient for physician evaluation, including but not limited to, measuring vital signs, such as pulse rate, temperature, blood pressure, height, weight, and BMI and record information on patient's chart appropriately 
  • Collecting patient medical and social history 
  • Reviewing medication list for accuracy and completion
  • Promotion of comprehensive, coordinated care for the patient. (Relating to the entire LMC care team of endocrinologists along with diabetes educators, pharmacists, chiropodists, optometrists, researchers and health coaches). 
  • Preparing examination rooms with necessary medical supplies
  • Downloading various glucose meters, continuous glucose monitors and/or insulin pumps
  • Downloading of investigations via electronic software DSQ, OLIS, Netcare etc.

Medical Office Administrator

  • Checking in patients (reception/registration) and checking out patients (scheduling follow ups)
  • Adhere to LMC’s Administrative Policy Manual and Care Promise
  • Management of all patient appointments appropriately and providers schedules as per our SOP
  • Completing all daily tasks such as
    • Providers tasks and assignments
    • Handle all external referrals to other specialists, diagnostic bookings and other tests for all providers.
  • Liaising with medical laboratories/physician offices for appropriate patient documentation
  • Co-ordinate patient visits along their care path, especially across LMC’s multidisciplinary services: Chiropody, DEP, Optometry, Pharmacy and Research
  • Respond to all patient inquiries by email
  • Responding to all telephone inquires and retrieving and returning messages
  • Handling incoming and outgoing mail, faxes and shipments (site specific)
  • Process patients accounts receivable and payable (credit card, debit, cheque & cash payments) when required
  • Ordering office and medical supplies, when required
  • Complete third party forms & letters when required
  • Coverage for other administrators as required
  • Other administrative duties as assigned

Requirements preferred, but not limited to:

  • Previous Personal Support Worker or Medical Laboratory experience is considered an asset
  • Previous Medical Assistant (MA) or Nurse experience is considered an asset
  • Proficiency in measuring vital signs and experience with medications review is considered an asset
  • Relevant experience working in a medical office environment is considered an asset
  • Proficient knowledge of Electronic Medical Records (proficiency in Accuro is considered an asset)
  • Sound knowledge of medical terminology
  • Good interpersonal and customer service skills with the goal of helping patients access services to improve their health
  • Ability to multi task and prioritize in a fast paced environment
  • Superior time management skills
  • Excellent attention to detail is required
  • Bilingual communication skills (English/French; oral/written)
  • Good computer skills (MS Word, Excel, Outlook, etc.)

LMC Healthcare values the health and well-being of our employees, clients and patients and as such we have instituted a COVID-19 Mandatory Vaccination policy for all employees.  All candidates attending interviews in-person or receiving job offers will be required to provide proof of vaccination prior to entering our facilities. Accommodations will be provided for those who cannot be vaccinated for a reason protected by applicable provincial human rights legislation.

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted. 

We thank all candidates, however, only those candidates selected for an interview will be contacted.

Apply now! network