Registration Clerk

May 8 2019
Industries Pharmaceutical, Biotechnology
Categories Health, Medical, Clerical/Administrative Support - Medical, Laboratory - Diagnostics - Medical Imaging, Non-Medical Support
Brossard, QC

ROLE AND RESPONSABILITIES:

Reporting to the Manager–Montréal Mobile Blood Drives or Internal and South Shore Blood Drive Preparation Supervisor or Manager–Donor Centre and in collaboration with other members of the team, you:

  • Participate in setting up and dismantling the blood drives;
  • See to it that the material needed to properly greet and register donors is available;
  • Install and check the computer equipment;
  • Greet donors, check and record their information and help them during the registration process;
  • Ensure donors are aware of the selection criteria documents intended for them; 
  • Administer the hemoglobin test to donors;
  • Relay relevant information to the organizing committee and volunteers working on the blood drives;
  • Answer phone calls, relay information to the appropriate persons and provide follow- up;
  • Schedule and confirm appoints;
  • Fill out certain documents and reports;
  • Close your workstation.

In addition, you may be assigned to perform the tasks of the blood drive technical assistant. More specifically, you:

  • Ensure donors are comfortable during their donation;
  • Check the donor's file, monitor the blood donation flow and complete the process (by removing the needle);
  • Prepare, seal, label and package the blood bags and samples;
  • Enter the data regarding the various donations in the computer system;
  • In the event of discomfort, notify the appropriate persons and assist them;
  • Ensure the supply of material.

REQUIREMENTS:

  • Hold a secondary V diploma or the equivalent;
  • Be familiar with various computer tools and software;
  • Have a good command of French and English;
  • Be able to handle loads;
  • Pass a medical examination;
  • Be available to work three days a week (including a Friday and/or Monday based on the department's needs), as well as one weekend out of two.
  • Be available full-time for 2 to 3 weeks of training.

DESIRED ATTRIBUTES:

  • Excellent approach to customer service;
  • Excel as a team player.

ADDITIONAL INFORMATION:

  • Flexible schedule (day, evening and weekend);
  • Be able to work occasionally on blood drives originating out of our Montréal facilities.

In addition to the competitive working conditions offered by Héma-Québec, this job includes the following benefits:

• Hourly rate of $20,07;
• No night shifts;
• Uniform supplied;
• Meal allowance;
• Travel allowance from our Montréal and Brossard facilities;
• Possibility of travel to various regions of Québec;
• Paid full basic training.

Apply now!

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