Registration Clerk

May 8 2019
Industries Pharmaceutical, Biotechnology
Categories Health, Medical, Clerical/Administrative Support - Medical, Laboratory - Diagnostics - Medical Imaging, Non-Medical Support
Brossard, QC


Reporting to the Manager–Montréal Mobile Blood Drives or Internal and South Shore Blood Drive Preparation Supervisor or Manager–Donor Centre and in collaboration with other members of the team, you:

  • Participate in setting up and dismantling the blood drives;
  • See to it that the material needed to properly greet and register donors is available;
  • Install and check the computer equipment;
  • Greet donors, check and record their information and help them during the registration process;
  • Ensure donors are aware of the selection criteria documents intended for them; 
  • Administer the hemoglobin test to donors;
  • Relay relevant information to the organizing committee and volunteers working on the blood drives;
  • Answer phone calls, relay information to the appropriate persons and provide follow- up;
  • Schedule and confirm appoints;
  • Fill out certain documents and reports;
  • Close your workstation.

In addition, you may be assigned to perform the tasks of the blood drive technical assistant. More specifically, you:

  • Ensure donors are comfortable during their donation;
  • Check the donor's file, monitor the blood donation flow and complete the process (by removing the needle);
  • Prepare, seal, label and package the blood bags and samples;
  • Enter the data regarding the various donations in the computer system;
  • In the event of discomfort, notify the appropriate persons and assist them;
  • Ensure the supply of material.


  • Hold a secondary V diploma or the equivalent;
  • Be familiar with various computer tools and software;
  • Have a good command of French and English;
  • Be able to handle loads;
  • Pass a medical examination;
  • Be available to work three days a week (including a Friday and/or Monday based on the department's needs), as well as one weekend out of two.
  • Be available full-time for 2 to 3 weeks of training.


  • Excellent approach to customer service;
  • Excel as a team player.


  • Flexible schedule (day, evening and weekend);
  • Be able to work occasionally on blood drives originating out of our Montréal facilities.

In addition to the competitive working conditions offered by Héma-Québec, this job includes the following benefits:

• Hourly rate of $20,07;
• No night shifts;
• Uniform supplied;
• Meal allowance;
• Travel allowance from our Montréal and Brossard facilities;
• Possibility of travel to various regions of Québec;
• Paid full basic training.

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