Project Manager, Mission

August 7 2018
Industries Non-profit organisation - NPO
Categories Project Management, Business Analysis, Health, Medical, Consulting - Business analyst, Public Sector, Administration - Management
Toronto, ON

Job Title:  Project Manager, Mission
Reports to: Senior Manager, Planning, Evaluation and Strategic Initiatives
Department: Mission – National
Location: Toronto
Status:  Permanent, Full time

The Heart and Stroke Foundation

Life. We don't want you to miss it.TM

That's why Heart & Stroke leads the fight against heart disease and stroke. Powered by donors and volunteers, we fund life-saving research and help Canadians lead healthier lives.

Heart & Stroke is a health charity active in communities across the country. We are sustained by the commitment and generosity of more than 100,000 volunteers and more than 1.4 million donors.

The opportunity

We are looking for a dynamic, creative, and hands-on individual with strong organizational and collaboration skills to lead strategic initiatives that will advance Heart & Stroke's mission.

Working closely under the Sr. Manager, Planning, Evaluation and Strategic Initiatives, the Project Manager will lead the execution of strategic and enabling initiatives that support the work of the Mission team (national and provincial) and broader organization. The Project Manager will coordinate and ensure the development and delivery of projects, methodologies and infrastructure solutions and technologies that meet organizational and business requirements and establish best practices and standards.

The Project Manager will act as the primary point of contact for specific initiatives with other cross-functional teams and work with mission national and provincial leaders as well as internal and external stakeholders, including vendors. Primary responsibilities are to: (1) apply innovative design ideation, integrating emerging technologies, and incorporating subject matter expertise and data-driven evidence to create solutions that meet business requirements and establish best practices and standards; (2) apply rigorous project management, Lean and Agile methodologies across the project lifecycle to ensure milestone and on-budget completion that meet organizational requirements; and (3) effectively implement and sustain organizational change by applying rigorous change management and communication practices.

Key responsibilities

Project Management - Scope/Quality Management

  • Facilitate the definition of project goals, objectives and scope.

  • Gather and document business and system requirements in collaboration with multiple stakeholders including executives, managers, H&S constituents, business teams and vendors.

  • Create and review the vendor selection process (RFI/RFP), establish criteria and lead vendor demonstrations, as required.

  • Provide recommendation of best fit vendor based on established criteria, as required.

  • Work with broader IT team to define hardware, storage, network bandwidth and processing requirements.

  • Source and investigate possible technology solutions, alternatives and options to meet business needs.

  • Ensure that all changes to scope follow the change management process and are either approved, cancelled or put on hold.

  • Manage the successful deployment and normalization of the project.

  • Ensure that the support structure is in place to support the project following normalization.

  • Capture lessons learned throughout and at the end of the project, and ensure they are communicated

Project Management - Time/Budget Management

  • Work with all impacted stakeholders to understand the project activities and document them in a project plan.

  • Manage the project schedule to ensure the project is delivered within the required timelines.

  • Identify and manages any project schedule risks/issues/ dependencies.

  • Work with all impacted stakeholders to understand the budget impacts and documents them in the project budget.

  • Obtain spend forecasts from each group to measure how we are trending against the budget / tracks budget, risks and communications status

Project Management – Resource / Risk / Communications / Change Management

  • Ensure that roles and responsibilities are defined for all stakeholders on the project (including the identification of the core team, steering committee and extended stakeholders)

  • Interface and build relationships with internal and external stakeholders

  • Ensure that buy-in has been provided by the management team to ensure that the project resources are dedicated as required to the project. Raise any risks associated to resource issues.

  • Ensure that proper risk tracking is done on the project and properly communicated to the Senior Manager and project committee members for mitigation.

  • Identify and coordinate cross-functional interdependencies with other departments including key communications.

  • Develop and executes the change management plan for the project

  • Execute and manages user acceptance testing and QA.

  • Develop systems documentation and training plans.

  • Deliver capacity building or training activities and/or ensure supports are in place.

  • Ensure satisfactory transfer of all deliverables upon project completion



  • Post-secondary degree in health related fields, administration or information technology/systems

  • PM certification (CPM, PMP, CPMO, other) is a definite asset.

Experience and Skills

  • 3+ years of project management experience successfully delivering medium scale projects (websites/applications/tools), working directly with internal and external end-users.

  • Experience working with and managing external vendors is an asset.

  • Experience with SharePoint, CRM, CMS, e-Learning tools, Basecamp or other PM tools to support successful project delivery.

  • Technology development or business analyst work experience would be considered a valuable asset

  • PMP or formal project management skills and expertise.
  • Familiarity with both waterfall and agile project development methodologies.
  • Familiarity with web technologies, experience with usability and GUI (graphical user interface) design principles.

  • Exceptional organizational and analytical skills, as well as demonstrated ability to execute multiple projects in a fast-paced, dynamic environment.

  • Ability to establish priorities amongst multiple business partners and projects, prioritize multiple requests and deliverables in a timely manner while meeting the needs and demands of multiple stakeholders.
  • Ability to coordinate multi-functional projects with geographically dispersed teams.
  • "Big picture" thinking with absolute attention to detail and follow-through.
  • Demonstrated ability to problem solve, think outside the box, and find creative and feasible solutions to project delivery challenges and expected risks or issues.
  • Performs well under pressure, and shows diplomacy, tact and good judgment when conflict arises.
  • Superior verbal and written communication skills.
  • Strong computer skills and ability to use technological tools to organize and advance the work of the team (i.e., MS Office Suite, SharePoint, CRM and other workflow tools, digital engagement platforms).
  • An ability to work in both official languages is preferred.


If you have the qualifications and share our passion for our mission, we invite you to forward your resume, cover letter and salary expectations to ****************@**************.ca  We offer comprehensive benefits including pension, dental and medical coverage.

This posting will remain open until August 24th, 2018.

Please include the exact job title, including location, in the subject line of your email.

We thank all applicants for their interest however, due to volume, we can only contact those selected for interviews.

Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require an accommodation due to disability to participate in the recruitment and selection process, please advise and we will work with you to meet your needs.

Learn more and get involved with Heart and Stroke at

 ™Life. We don't want you to miss it., Saving moments. Funding breakthroughs. Saving lives., and the heart and / Icon on its own or followed by another icon or words in English are trademarks of the Heart and Stroke Foundation of Canada.

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