Regional Manager

April 21 2021
Industries Healthcare, social assistance
Categories Administration, Management, Health, Medical, Nursing
Sault Ste Marie, ON

Regional Manager, Home Health – Sault Ste Marie & Sudbury

CBI Health is Canada's leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 12,000 dedicated staff supporting over 800 communities across the country, we deliver proven outcomes that meet the healthcare needs of Canadians.

Are you a results-oriented yet adaptable leader, known for your interpersonal and problem-solving abilities? Do you coach and develop your staff to ensure the delivery of optimal care and ensure client satisfaction? If so, CBI Health Group has an opportunity with your skills in mind.

This key role with CBI Health Group is an excellent opportunity for a professional with management experience, knowledge of the healthcare sector and a desire to make a difference. You’ll work with an enthusiastic team dedicated to enriching the lives of our clients.

In the role of Regional Manager overseeing two CBI Home Health Locations, you will effectively lead in the development and execution of clinical programs and business planning to ensure successful attainment of planned revenue and income contribution, while ensuring all elements of service agreements and contracts are met or exceeded.

Take an inside look at what you’ll do each day

  • Create a high-performance culture, leading by example, through effective hiring, onboarding, performance management and mentoring/coaching;
  • Ensure all team members are positioned to excel at their assigned duties;
  • Promote and facilitate communication and collaboration among team members, within the region and with the larger CBI Health Group network;
  • Lead and manage the team to reach organizational goals and objectives through engagement and alignment with CBI’s Purpose, Values and Standard Operating Principles;
  • Ensure client experience meets or exceeds expectations, and ensure the team has the tools and strategies to understand and meet client goals and expectations;
  • Develop and implement business and operational processes and plans, establish efficiencies and monitor/deliver progress on plans;
  • Drive operational effectiveness, including compliance with the Commission on Accreditation of Rehabilitation Facilities (CARF) and other operating processes;
  • Ensure internal and external service delivery meets or exceeds expectations for key performance indicators and standards, and be accountable for resolving issues as needed;
  • Realize revenue through effective management of efficiencies, and ensure accurate budgeting and forecasting;
  • Work with fund providers to build alliances and positive working relationships.

Here’s what you’ll need to be successful

  • Possess current registration with College of Nurses of Ontario (CNO) as a Registered Nurse or Registered Practical Nurse;
  • Minimum 3-5 years of experience planning, directing, coordinating and managing people and policies;
  • Possess a valid Ontario driver’s license with access to a reliable vehicle;
  • Able to provide best possible solutions to problems that align with policies and uphold best practices;
  • Assure that proper client documentation is being followed by reviewing client logbooks, flow sheets or any other client centered documents. This may be in conjunction with supervising Team Leaders on an as needed basis;
  • Ensure Incident Reports (IR) are completed in an accurate and timely fashion and that they are forwarded to the necessary parties;
  • Ensure that policies and procedures are enforced and upheld by all Care Providers.

Join us at CBI Health Group – where working together makes great things happen.

To learn more about CBI, please visit

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CBI Health Group is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.


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