Patient Support Assistant, (cupe) Transitional Care Unit (tcu), Part Time Temporary (until approx. April 2022) - Markham Site

October 13 2021
Industries Healthcare, social assistance
Categories Health, Medical, Health, Medical, Health, Medical, Nursing, Patient Care Support
Markham, ON

Who you are:

You are an innovative and patient centered individual who provides excellence within their profession

You are a team player with excellent communication, critical thinking and customer service skills

You have vision, flexibility, transparency, honesty and practicality

You are organized, accurate, able to multi task and meet deadlines

You support the patient experience, your colleagues and others cultural and spiritual beliefs

Who we are:

Oak Valley Health is one of Ontario’s leading community Healthcare Organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond.. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

What we need:

As a Patient Support Assistant, you will work in partnership with a Registered Nurse/Registered Practical Nurse, to provide patient care and will become an integral member of the interprofessional team. The focus is on quality and patient/family centred care with a strong emphasis on customer satisfaction.

The responsibilities include assisting the patient with the basic activities of daily living, e.g. bathing, nutrition, positioning and ambulation. In addition, you will be responsible for non-patient care support duties including stocking treatment areas and carts, maintaining linen supplies and the cleanliness of the patient rooms (for admission and discharge), utility rooms, nursing station, tub and shower rooms and patient care equipment. As an effective team member you will utilize your strong communication skills and be actively involved in quality management initiatives.


The successful candidate will work 12 hour day shifts and night shifts (0730 - 1930 and 1930 - 0730) during the week as well as on weekends. Please note that schedules are subject to change based on operational needs.


Band CU01a: $22.30 - $24.69 per hour


  • Frequent moderate and heavy exertion (e.g. pushing stretchers, wheelchairs, etc.)
  • Lifting over 60 lbs.

What you bring to Oak Valley Health:

  • Completion of a recognized personal support worker certificate or health care aide program from a community college or equivalent education
  • Current BCLS certification
  • Previous related experience, preferably in an acute care facility
  • Proficient computer skills
  • Knowledge of universal precautions and medical terminology an asset
  • Strong customer service, interpersonal and written and verbal communication skills
  • Demonstrated ability to work well independently and as part of an interprofessional team
  • Strong organizational skills and the ability to prioritize workload
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with Organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

Apply now! network