Director, Community Patient Experience

February 7 2018
Industries Recruitment, Employment services
Categories Administration - Management, Management staff, Nursing - Management
Vancouver, BC

About the Organization

Yukon Hospital Corporation operates three acute care hospitals in the scenic Yukon Territory, Canada's North. Dawson City Community Hospital is a modern facility that opened in 2013 with state-of-the-art equipment. It allows many Yukoners to receive care closer to home through access to 24/7 emergency care, a 6-bed inpatient unit and ambulatory care as well as many lab and diagnostic imaging services. The remaining hospitals in Watson Lake (6 beds) and Whitehorse (55 beds) are fitted with state-of-the-art equipment and technologies, providing care for people in their respective areas. 

About the Opportunity

Yukon Hospital Corporation is seeking a Director, Community Patient Experience based in Dawson City, YT. This position is based in Dawson City, Yukon and acts as the main point of contact with/for individuals of the community.

In this role, you will ensure that culturally sensitive, safe, quality, patient and family centred care is provided.

While the main objectives of this position are clinically focused, patient experience is all encompassing and may require you to take on a variety of tasks or projects to ensure patients and families have an optimal experience. 

In order to qualify for this role, you will have a Baccalaureate or Master's degree in Nursing, or recognized equivalent, and possess a minimum of five years management experience,preferably in a hospital or healthcare setting.  Experience in quality, safety and/or risk management is also required.

A certificate in hospital, health care services, nursing or human resource administration and/or management, workplace violence prevention training/certification and current CPR certification would be considered desirable assets. 

An equivalent combination of education, training and/or experience may be considered.

Please note that you must be legally entitled to work in Canada to apply.

About the Benefits

In return for your hard work, you will be rewarded with an extremely competitive remuneration package in conjunction with an attractive benefits package including:

  • Extended Health Care
  • Dental
  • Group Life Insurance (for permanent employees only)
  • Pension Plan (for terms over 6 months and permanent employees)
  • Employee Assistance Program
  • Relocation allowance of up to $15,000 for out of province/territory and up to $5000 if relocating within Yukon
  • Seasonal organization wide celebrations
  • Generous vacation time of 4+ weeks (for permanent employees only)

We are looking for a person who is passionate about putting patients at the center of what we do and can instill that same passion in everyone around them.

Come experience what Dawson City and all the Yukon has to offer - Apply Today! 

For more info and to apply see:​

Apply now! network

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