Program Manager - Health Care Programs (physical and mental health focus)

Are you a health care professional with experience managing and overseeing the administration of high-quality physical or mental health care? Are you passionate about providing and overseeing positive healthcare outcomes to workers in B.C.? If so, we have an opportunity for a Program Manager to oversee the administrative, financial, and clinical activities of the health care provided to injured workers throughout the province.

As a Program Manager, you'll work alongside a team of health care professionals with varying backgrounds who oversee the delivery of physical and mental health services for workers throughout the province. We leverage our strong, collaborative relationships with health care providers across B.C. to ensure our customers in our Claims and Rehabilitation Services department have the tools they need to get injured workers recovered, healthy, and back to work.

How you'll make a difference: You'll ensure we offer effective and evidence-based access to programs and services to help people recover when they've been injured at work.

Where you'll work

At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you'll work primarily from our Richmond office, with some flexibility to work from your home in B.C. Please note that occasional travel throughout the province is a requirement and applicants must have a valid B.C. driver's license.

• Manage, maintain, and monitor the clinical quality and financial performance for a network of external providers to ensure the effective delivery of high quality, client-focused service
• To achieve the above, you'll liaise with a variety of internal and external stakeholders
• Identify gaps in health care programs and services, research current literature and evidenced based practice, and implement effective solutions including the design and procurement of contracted networks of health care providers
• Provide leadership and direction to assigned staff as well as to internal and external health and rehabilitation clinicians

We're looking for someone who can:

• Work as a management team member to achieve divisional strategic objectives and goals for the delivery of health care services
• Create a supportive working environment by ensuring effective communication, promoting teamwork, providing opportunities for employees' development, and recognizing team members' contributions and achievements
• Proactively identify a problem, gather and analyze relevant information, generate realistic options, and use sound judgement in recommending appropriate solutions
• Be influential and persuade others in attempting to reach resolution of issues
• Communicate clearly and concisely explain, present, and summarize information verbally and in writing

Your background and experience

• A degree in a health care related field such as physical therapy, occupational therapy, nursing, counselling, or other area of healthcare
• Active registration with your profession's regulatory college and/or association
• A minimum of five years of health care management experience that includes two years of recent, senior-level experience overseeing the administration of health care delivery
• A clinical background in mental health or knowledge of mental health conditions and treatment options is an asset
• A valid B.C. driver's license

We'll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults
• Confirm you're legally entitled to work in Canada

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who are we?

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 4 weeks of vacation in your first year, with regular increases based on years of service
• Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account
• Optional leave arrangements

• Development opportunities (tuition reimbursement, leadership development, and more)

• Two annual professional memberships

Learn more about what we offer.

Salary: $116,185 – 141,165/annually

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.