Healthcare Support Worker - Neurosurgery

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included. The Role As a Healthcare Support Worker within Regional Services, you will work as part of a multidisciplinary team, providing high-quality personal care and support to patients under the supervision and direction of a Registered Nurse. You will assist patients with activities of daily living, support the delivery of safe and compassionate care, and help maintain a clean, organised, and safe ward environment. The role also involves supporting ward housekeeping duties, maintaining stock levels, and contributing to the effective day-to-day running of the department. This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS). Duration, Location, and Working Pattern: 2 x Permanent Roles Queen Elizabeth University Hospital 36 Hours (12 Hours - Days, Nights, Weekends) Key Responsibilities As a Healthcare Support Worker, you will support the delivery of direct patient care under the guidance of a Registered Nurse, ensuring patients receive safe, high-quality, person-centred care. You will assist patients with activities of daily living, observe and report any changes in their physical or psychological condition, and maintain positive and empathetic relationships with patients, relatives and carers. The post holder will work closely with the wider multidisciplinary team to support patient care, maintain patient confidentiality, adhere to infection prevention and control procedures, and follow all relevant policies, procedures and standards. You will also contribute to ward housekeeping, stock control, safe use of equipment and resources, and maintain accurate patient records where required. In addition, you will take part in ongoing training and personal development to maintain and enhance your skills and knowledge. Knowledge, training, qualifications and/or experience required to do the job: Experience working within a healthcare, care or support environment. Understanding of person-centred patient care. Ability to communicate effectively with patients, relatives, carers and multidisciplinary teams. Awareness of patient confidentiality and data protection requirements. Knowledge of infection prevention and control procedures. Understanding of health and safety legislation and safe working practices. Ability to recognise and report changes in a patient's condition to a Registered Nurse. Basic record-keeping skills, including completion of patient documentation such as fluid balance charts. Willingness to participate in ongoing training, education and professional development. Ability to safely use ward-based equipment following appropriate training. Understanding of stock control and housekeeping responsibilities within a clinical environment. What We Offer We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to: A minimum of 27 days annual leave, increasing with length of service, plus public holidays Membership of the NHS Pension Scheme, including life insurance benefits Salary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based courses Enhanced pay for working public holidays NHS discounts on a wide range of goods and services Confidential employee support and assistance, including counselling and psychological therapies Interested? If you would like to find out more, we would love to hear from you. For An Informal Discussion, Please Contact Audrey Taylor, Interim Lead Nurse - Neurosurgery, 0141 201 2845, [email protected] Lesley Diggines, SCN, 0141 201 2013, [email protected] Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates This post may close early due to the volume of response. Please submit your application form as soon as possible. AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own. Show us the real you: Your application should reflect your skills, experience, and motivations authentically. Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers. Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements. Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool. NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process. For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Provide high-quality personal care and support to neurosurgery patients under the supervision of a Registered Nurse. Maintain a safe ward environment through housekeeping duties, stock management, and accurate patient record-keeping.

Requires experience in a healthcare or support environment and an understanding of person-centred care. Candidates must be able to communicate effectively and follow infection control and health and safety procedures.

• Employee Assistance Programme • Cycle To Work Scheme • Bursary Scheme • Learning And Development Opportunities • Annual Leave • NHS Pension Scheme • Life Insurance • Salary Sacrifice Car Benefit Scheme • Enhanced Pay For Public Holidays • NHS Discounts • Counselling And Psychological Therapies

• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Personal Care
• Patient Support
• Communication
• Infection Prevention And Control
• Patient Confidentiality
• Data Protection
• Health And Safety
• Record Keeping
• Stock Control
• Ward Housekeeping
• Person-Centred Care
• Observation And Reporting

• Healthcare
• Government & Public Sector

Minimum experience

0+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

36 hours per week

Seniority

Entry level