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Job summary

The role involves providing clinical support to physiotherapists through therapeutic exercise programs and modalities while managing front-desk administrative tasks. Responsibilities include patient scheduling, medical billing, maintaining patient files, and ensuring the efficient operation of the multidisciplinary clinic.

Job details

MOMENTUM HEALTH SETON, CALGARY - AB. Company: Momentum Health Seton Position: Part-Time Physiotherapist Aide & Medical Office Administrator Industry/Company Description: Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplinary care (including Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Physiatry and Sport Medicine). Our multidisciplinary clinic has several exam rooms and a dedicated gym and rehab area. We have a large referral base from family medicine and allied health professionals throughout the Calgary area. The clinic offers innovative programs such as GLA:D Back, Hip & Knee, Shoulder and Concussion Programs. Exceptional patient service, collaborative care, and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine. We are presently seeking a Part-Time enthusiastic individual for a combined Physiotherapist Aide and Medical Office Administrator position. This dynamic role requires flexibility to meet the demands of the day—some days may involve more administrative responsibilities, while others may focus more on providing clinical support. Location: Momentum Health Seton, 3815 Front Street SE #129, Calgary, AB, T3M 2J6 For more information visit: https://www.momentumhealth.ca/ [https://www.momentumhealth.ca/] Employment Type: Part-Time Required Hours: Tuesday to Friday 10am-4pm. Start Date: As soon as possible Compensation: $17 to $19 per hour What We Provide * Mentorship opportunities * Two annual organizational events and many individual clinic events What We Are Looking For * Positive energy and passionate about working with others * Ability to work in a team-based environment, and contribute to a positive work environment * Demonstrated exceptional communication with patients and team members * Problem solving, time management and organization skills * Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise * Committed to an excellent patient experience * A hardworking multi-tasker and exceptional attention to detail * Strong work ethic, self-motivated and the ability to work independently with minimal supervision Our Office Administrators provide outstanding administrative support to patients and co-workers and keep the focus on patient-centered care. Required Criteria * Please do not apply if you do not have medical/rehab office experience or you are not serious about a career change * Must be able to commit to a one year term Primary Office Administration Responsibilities Include * Ensure efficient, professional, and organized operation of the clinic * Greet patients, staff, and visitors to the clinic in a professional and courteous manner * Coordinate the flow of clients and client information through the multi-disciplinary teams * Initiate, organize and maintain patient files and assist patients through their schedule of appointments * Perform administrative duties that include, but are not limited to; scan, fax, process incoming and outgoing faxes, upload documents to EMRs * Effectively manage incoming and outgoing referral processes * Handle all front desk duties with enthusiasm and professionalism at all times * Third Party, MVA, WCB, AHS and Private billing and collection * Maintain, protect and comply with privacy and confidentiality for all patients, staff and physicians in accordance with the Health Information Act * Ensure awareness and adherence to all Momentum Health Policies and Procedures Primary Physiotherapist Aide Responsibilities * Prescription, application, supervision and education of patient’s Therapeutic Exercise Programs including: AROM, PROM, stretching, proprioception, coordination, balance and strengthening * Assist Physiotherapy assessments and re-evaluations * Learn and administer several hands-on treatment techniques including basic trigger point release, MRT, Instrumented Soft Tissue Release, Friction massage and hold relax stretching * Application and removal of modalities including heat, ice, ultrasound, TENS, IFC, micro-current and Muscle Stimulation * Assisting with clinic up-keep such as laundry, cleaning patient beds, filling ultrasound gel, and cleaning machines and tools * Greet patients and ensure they have a comfortable experience in the clinic * A wonderful opportunity to network with other professionals in the field such as physiotherapists, chiropractors, naturopathic doctors, and registered massage therapists The Successful Candidate will have the Following Requirements * Excellent communication skills, both verbal and written * Intermediate to advanced computer skills * High School Diploma * Current enrollment or graduation from a college diploma program in a related field is an asset * Experience in a medical office environment an asset * Experience working with medical billing systems: MedAccess, Wolf, Practice Perfect etc an asset * Alberta Health Care billing knowledge/experience an asset * Experience as a Physiotherapist Aide is an asset * Previous experience in a clinical or rehabilitation setting is an asset. About us CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients. We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca [http://www.cbihealth.ca/]. Inclusion Matters We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.

What you’ll do

The role involves providing clinical support to physiotherapists through therapeutic exercise programs and modalities while managing front-desk administrative tasks. Responsibilities include patient scheduling, medical billing, maintaining patient files, and ensuring the efficient operation of the multidisciplinary clinic.

Requirements

Candidates must have a high school diploma and previous experience in a medical or rehabilitation office environment. Strong communication skills, intermediate computer proficiency, and the ability to commit to a one-year term are required.

Benefits

• Mentorship opportunities • Organizational events

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Physiotherapy assistance
• Medical office administration
• Patient scheduling
• Medical billing
• Electronic medical records
• Communication
• Problem solving
• Time management
• Organization
• Customer service
• Therapeutic exercise
• Clinical support
• Data entry
• Attention to detail
• Teamwork
• Mentorship
• Coordinating
• Problem Solving
• Rehabilitation
• Strong Work Ethic
• Innovation
• Detail Oriented
• Organizational Skills
• Enthusiasm
• Professionalism
• Time Management
• Self-Motivation
• Collections
• Administrative Support
• Administrative Functions
• Computer Literacy
• Multitasking
• Confidentiality
• Integrated Care
• Medical Prescription
• Physical Therapy
• Billing
• Office Administration
• Medical Ultrasonography
• Sports Medicine
• Patient Assistance
• Chiropractics
• Patient-Centered Care
• Medical Office Procedures
• Medical Billing
• Kinesiology
• Family Medicine
• Exercise Therapy
• Physical Medicine And Rehabilitation
• Soft Tissue Therapy

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Physiotherapist
• Physical Therapy Assistant
• Physiotherapy Technicians and Assistants
• Physical Therapist Assistants