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Personal Support Worker - CAS Pool

The Personal Support Worker is responsible for implementing resident care plans to ensure optimal functioning, safety, and well-being in a long-term care setting. They provide direct assistance with hygiene, feeding, mobility, and daily activities while maintaining a supportive and therapeutic environment.

  • On-site
  • Ottawa, ON
  • Posted Aug 12, 2026
  • Apply by Feb 13, 2027
  • 1 position

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Job summary

Requisition ID: 23348  Department: Community & Social Services Dept. Service: Long Term Care Services Employment Type: Multiple Casual Positions Affiliation: CUPE 503 - In/Out/LTC Shift Salary Information: $29.742  - $34.797  per hour (2024 rates of pay)Location: Peter D. Clark, Centre D'accueil Champlain, Garry J. Armstrong & Carleton LodgeJob Category: Community and Social Services Application Close: 12/02/2027JOB SUMMARY Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. You are responsible for supporting total resident care, according to a Resident Care Plan, ensuring residents' optimal functioning and well-being in a supportive, therapeutic environment, with an emphasis on resident safety and engagement. EDUCATION AND EXPERIENCE Completion of a Personal Support Worker (PSW) certificate program* which meets the standards established in the Fixing Long-Term Care Act. Clinical Practicum hours within the Personal Support Worker program consist of a minimum of one hundred and forty (140) hours, as practical experience, preferably with clinic experience in a geriatric or long term care setting. Combined class and practical experience must be 600 hours in duration. KNOWLEDGE Resident hygiene, optimal functioning, well-being, feeding, elimination Health Care Aide routines and practices in a long-term care setting Infection prevention and control guidelines Transfer and positioning techniques of residents Rehabilitation and palliative care approaches Knowledge of applicable health and safety legislation, including the rights and duties of workers COMPETENCIES, SKILLS AND ABILITIES Effective team member Respectful and caring to residents Communicate with cognitively impaired residents, and their families Organize and prioritize workload Manage time effectively Follow resident care plan and carry out activities as directed Report resident needs through observation of physical and mental condition/behaviour Follow safety procedures to maintain a safe and clean environment Transfer and positioning techniques of persons requiring long-term care Good interpersonal and communications skills Meets the physical demands of the job Self-motivated Displays a positive attitude towards older persons Demonstrates respect for resident choice, privacy and confidentiality Communicate respectfully with residents, families, colleagues and staff Reliable, punctual, flexible, adaptable, tactful WHAT YOU NEED TO KNOW Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing. Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted. You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement. Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire. The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at [email protected]. .

What you’ll do

The Personal Support Worker is responsible for implementing resident care plans to ensure optimal functioning, safety, and well-being in a long-term care setting. They provide direct assistance with hygiene, feeding, mobility, and daily activities while maintaining a supportive and therapeutic environment.

Requirements

Candidates must hold a Personal Support Worker (PSW) certificate that meets the standards of the Fixing Long-Term Care Act. The role requires clinical practicum experience, preferably in a geriatric or long-term care environment, and the ability to meet physical job demands.

Listed skills

  • Time managementPreferred
  • TeamworkPreferred
  • CommunicationPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Resident care
  • Personal support
  • Geriatric care
  • Infection prevention
  • Transfer techniques
  • Positioning techniques
  • Rehabilitation
  • Palliative care
  • Time management
  • Communication
  • Teamwork
  • Safety procedures
  • Observation
  • Documentation
  • Interpersonal skills
  • Flexibility
  • Employment Equity
  • Tactfulness
  • Positivity
  • Safety Procedures
  • Planning
  • Self-Motivation
  • Multilingualism
  • Social Work
  • Confidentiality
  • Development Management
  • English Language
  • French Language
  • Geriatrics
  • Hygiene
  • Infection Control
  • Long-Term Care
  • Nursing
  • Palliative Care
  • Personal Care
  • Time Management
  • Prioritization

Job areas

  • Healthcare
  • Social Services
  • Government & Public Sector
  • Personal Support Worker
  • Caregiver / Personal Care Aide
  • Companions and Valets
  • Personal Care Aides
  • Home Health and Personal Care Aides

Additional details

Minimum education
Professional degree
Minimum experience
0+ years
Apply by
Feb 13, 2027
Posting language
English
Working hours
40 hours per week