Personal Support Worker (PSW)

Job summary

Provide personal care, mobility and meal assistance, light housekeeping, medication reminders, and companionship according to each client's care plan. Document care, report changes in client condition, follow safety and confidentiality procedures, and communicate with clients, families, and the Carelee team.

Job details

Job Description Carelee hires Personal Support Workers across the Greater Toronto Area, including Toronto, North York, Scarborough, Etobicoke, Mississauga, Brampton, Vaughan, Markham, and Richmond Hill. Assignments are offered based on client needs and availability. Responsibilities: Assist with personal care, including bathing, grooming, dressing, hygiene, mobility, transfers and feeding. Flexible scheduling is required, including weekdays and weekends, depending on the needs of each assigned case. Prepare simple meals or reheat meals and complete light housekeeping tasks. Provide medication reminders and assist with basic medication organization as directed by the family or healthcare provider. Support client engagement through conversation, walks, medical appointments, and recreational activities as outlined in the care plan. Document all care activities and report any changes in the client's condition promptly. Specialized care may be assigned on a case‑by‑case basis, including dementia care, palliative care, end‑of‑life support, post‑surgical and post‑injury recovery assistance, disability support, participation in 24‑hour care rotations, and double‑staffed shifts. Promote client independence, dignity, and comfort during all activities. Communicate clearly with clients, families, and the Carelee team. Use mobility aids and equipment safely and in accordance with training. Follow safety procedures, infection control practices, and emergency protocols. Maintain confidentiality and comply with Carelee’s professional conduct standards. Qualifications: Completion of an Ontario-recognized Personal Support Worker (PSW) or registration with the Health and Supportive Care Providers Oversight Authority. Valid Vulnerable Sector Check. Current CPR and First Aid certification. Functional English communication skills for documentation and client interaction. Physical capacity to perform personal care, mobility assistance, and household support tasks. Travel within assigned service areas using public transit or a personal vehicle. Smartphone with data for accessing schedules, documenting care tasks, and completing shift check‑in/out through mobile software. Consistent reliability, punctuality, and commitment to scheduled assignments. Valid SIN and Eligibility to work in Canada. Assets Carelee Welcomes Applications From New PSW Graduates And Experienced Caregivers. The Following Qualifications Are Helpful Assets That Can Enhance An Application, But Are Not Mandatory: Valid driver’s licence and access to a personal vehicle for assignments in areas with limited public transit. Experience supporting clients with dementia, palliative needs, or complex care requirements. Experience in home care, community care, or long-term care. Proof of immunization may be requested for specific client environments. Additional training, such as GPA, U First, or dementia related workshops. Application Review and Selection We review applications on an ongoing basis and aim to respond whenever possible; however, replies are not always guaranteed. Candidates selected for interviews will be contacted using the email address or phone number provided in their application. Employment is conditional upon a clear Vulnerable Sector Check. We appreciate the time and interest of all applicants in considering a role with Carelee. ‍

What you’ll do

Provide personal care, mobility and meal assistance, light housekeeping, medication reminders, and companionship according to each client's care plan. Document care, report changes in client condition, follow safety and confidentiality procedures, and communicate with clients, families, and the Carelee team.

Requirements

Applicants must have an Ontario-recognized PSW qualification or registration with the Health and Supportive Care Providers Oversight Authority, a valid Vulnerable Sector Check, and current CPR and First Aid certification. They must communicate functionally in English, be physically able to perform care tasks, travel within assigned areas, use a smartphone for scheduling and documentation, and be eligible to work in Canada.

Listed skills

• Personal Care · Preferred
• Mobility assistance · Preferred
• Transfers · Preferred
• Dementia care · Preferred
• Care Documentation · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Personal Care
• Bathing And Grooming
• Mobility Assistance
• Transfers
• Meal Preparation
• Light Housekeeping
• Medication Reminders
• Dementia Care
• Palliative Care
• Care Documentation
• Client Communication
• Infection Control
• Emergency Response
• Safe Use Of Mobility Equipment
• Confidentiality
• Time Management

Job areas

• Healthcare
• Social Services

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