Power Technician (Home Health Care)

The Power Technician is responsible in maintaining customer service standards through safe and efficient operation, including safe driving and care of company vehicles, while adhering to Company policies, procedures and standards. The Power Technician function is to ensure that client’s products are repaired and maintained in an organized/timely manner, while ensuring this is completed in a safe/careful manner. RESPONSIBILITIES: * Provide excellent customer service and maintain positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints. * Effectively works in a diverse team environment in a proficient and friendly manner. * Performs duties in an organized manner with accuracy and attention to detail maintaining confidentiality of information at all times. Co-ordinates installations and service contracts to ensure work is done within established deadlines. * Assist the Shop Supervisor to ensure the shop is operating in accordance with company policies, procedures and programs. * Provide ongoing feedback to the Shop Supervisor regarding recommendations for continued improvement of the shop operation. * Establish and maintain a strong, efficient, and productive working relationship with approved professionals, business organizations, and internal/external company representatives. * Perform service, set up and maintenance of power wheel chairs and scooters to the specifications established by the manufacture. Will be required to obtain manufacture certification for this position. * Accurately and efficiently handle the installation of merchandise, inventory control, price integrity and administrative areas not specifically referred to in this document. * Assists in repairs of equipment, assembly of new equipment and the installation and repair of stair, porch and ceiling lifts. May also assist in maintaining the AADL recycle program, maintenance of company vehicles and the maintenance of all rental equipment. * Adhere to all government and professional standards and regulations as they apply to the Home Health Care Industry. * Responsible for Occupational Health and Safety (OH&S) including participate in OH&S activities, knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken. * Provides training to new installers. Provides verbal and written reports to supervisor on the status of training progress as required. * Undertaking and performing additional assignments as directed. MINIMUM QUALIFICATIONS (includes Education): * Grade 12 education. * Clean Drivers Abstract DESIRABLE QUALIFICATIONS: * Basic computer skills * Previous electronic equipment service experience * Mechanically Adept ABOUT CALGARY COOP www.calgarycoop.com Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America. We have locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore, that include: food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores. We also own and operate Community Natural Foods and Beacon Pharmacy. With over 456,000 members, 3530 employees, assets of $757 million and annual sales of $1.3 billion, Calgary Co-op is committed to delivering an exceptional customer experience through inspired team members. We are proud recipient of Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees. We thank all applicants for their interest; however, only those being considered for an interview will be contacted.

The Power Technician is responsible for maintaining customer service standards through the safe and efficient operation, repair, and maintenance of client products, including power wheelchairs and scooters, adhering strictly to company policies and safety regulations. This role also involves coordinating installations, assisting with equipment assembly and repairs, providing feedback for shop improvement, and training new installers.

Minimum qualifications include a Grade 12 education and a clean driver's abstract, with a mandatory requirement to obtain manufacturer certification for servicing power mobility equipment. Desirable qualifications include basic computer skills, previous electronic equipment service experience, and being mechanically adept.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Vehicle Operation
• Repair
• Maintenance
• Teamwork
• Attention To Detail
• Confidentiality
• Installation
• Inventory Control
• Equipment Assembly
• Lifts Installation
• Occupational Health And Safety
• Training
• Power Wheelchairs
• Scooters
• Stair Lifts

• Healthcare
• Trades
• Customer Service & Support
• Logistics

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

38 hours per week