Registered Nurse

Position: Registration and Scheduling Clerk Competition #: 2026-001 (Existing) Status: Part-Time Department: Registration and Scheduling Clerk salary: $22.33 - $26.66 POSTED: January 6, 2026 Closing Date: January 12, 2026 Union Association: CUPE HOURS OF WORK: 7.5 hour day shifts (Monday to Friday) subject to change based on operational needs Position Summary Working as a member of the Registration and Scheduling team, this role is responsible for utilizing a computerized registration and scheduling system. Often the first point of contact when arranging patient appointments for outpatient clinics registration activities related to the collection, verification and recording of information from outpatients who attend the hospital for appointments for clinics, diagnostic tests or procedures. Schedules and books patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and departmental requirements and notifying both patient and clinician, ensuring that appropriate date, time, and location are provided to patients, and placing appointment reminder calls to patients/families. Participates in department and hospital-wide activities and programs that model and promote a safe and healthy patient-centered environment and that contribute to quality improvement and risk management initiatives. Education And Experience Completion of medical terminology certificate. Post-secondary Diploma in Business and Medical Office Administration preferred. Minimum of one (1) year of experience working in a clerical/administrative capacity required, preferably within a hospital or health care environment Experience in customer service with preference given to individuals who have worked in a medical, health care or hospital environment Knowledge, Skills And Abilities Exceptional computer skills in Microsoft Office Suite, Microsoft Explorer and Internet Experience with Cerner is an asset Organizational and reception skills Demonstrated ability to deal with the public and to relate in a tactful and sensitive manner with staff, patients and visitors Demonstrated excellence in written and spoken communications Able to work well under pressure, multi-task and ability to work both independently and as a member of a team Able to work a variety of shifts, as necessary, to ensure coverage of Central Registration functions Good attendance and availability required

The role involves utilizing a computerized registration and scheduling system to arrange patient appointments and manage registration activities. It includes scheduling complex interdisciplinary appointments and ensuring effective communication with patients and clinicians.

Candidates should have a medical terminology certificate and preferably a post-secondary diploma in Business and Medical Office Administration. A minimum of one year of clerical experience in a healthcare environment is required, along with strong customer service skills.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Medical Terminology
• Clerical Skills
• Customer Service
• Organizational Skills
• Reception Skills
• Communication Skills
• Microsoft Office Suite
• Cerner

• Healthcare
• Administrative
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Oct 19, 2026

Posting language

English

Working hours

38 hours per week

Seniority

Entry level

Application method

Direct apply is available